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Still nobody solved our problem.

We want to cancel our monthly paiment
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ID
#2085712 Review #2085712 is a subjective opinion of poster.
Location
Seattle, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I purchased an add-on product on July 2 and was charged that day, and was incredibly excited to get it. My bag shipped on July 15 and it came in the mail today, July 28. The shipping was incredibly slow to begin with, but then I noticed that my add-on product was not...
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ID
#2085628 Review #2085628 is a subjective opinion of poster.
Cons
  • Products missing
  • No direct contact option
  • Timliness of products
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need someone to answer a question.

I cant log in to my account. I must have entered my email incorrectly. Please let me know what I need to do to log in. There is no way to connect Ipsy.
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1 comment
Anonymous
#1901564

If you go through the contact us from their webpage you should receive an email 24-48 hours. I have never had an issue yet that wasn’t fixed or explained to me, just noticed one today and sent an email myself.

ID
#2083219 Review #2083219 is a subjective opinion of poster.
Service
Ipsy Customer Care
Pros
  • I liked the products
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've been trying for weeks to change my address and update my information in the system is calling it an error and I haven't been able to get my stuff changed and I'm not getting my product

1.0
Details
I have been trying to get ahold of somebody to help me to fix the problem with my address change and information change and I've been trying to get my stuff I have not been successful there's no phone number to call and I can't seem to cancel or do anything with it

User's recommendation: I would not recommend this coming company at all to anybody.

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1 comment
Anonymous
#1901566

If you log into your account you have the option to cancel your subscription. It’s super easy I cancel and sign back up all the time.

If I know it’s not in my budget for the next month I cancel and it’s all gravy. No I am not an employee I just like Ipsy

ID
#2080152 Review #2080152 is a subjective opinion of poster.
Cons
  • Product never arrived
Loss
$50
Preferred solution
Full refund

I AM UNABLE TO CANCEL MY MEMBERSHIP!!!!!

I NEED TO CANCEL MEMBERSHIP AND CANNOT PROCESS ITI
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ID
#2077820 Review #2077820 is a subjective opinion of poster.
Service
Ipsy Customer Care
Cons
  • Unable to talk to person
Preferred solution
CANCEL MY MEMBERSHIP

Never received

1.6
Details
Never received my products I paid for
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ID
#2077151 Review #2077151 is a subjective opinion of poster.
Pros
  • Variety and personalization is good
Cons
  • Nothing gets solved
  • Want to speak with someone
Loss
$64
Preferred solution
Deliver product or service ordered

Never received what I paid for.

1.6
Details
Paid for July 2020 Glam Plus also added February 2020 bag and items from a sale. I never received anything not even an email
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ID
#2077145 Review #2077145 is a subjective opinion of poster.
Pros
  • Nice products
Cons
  • Pour customer service and cancelling subscription is a nightmare
  • Not recieving product
Loss
$64
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to cancel

I emailed the company recently and told them that I'd been billed twice for merchandise not received. I said I didn't want any more product shipped, until I'd had a chance to see the first 2 bags I'd already been billed for. I am interested in cancelling now, but can't get into my account to do so! The temporary password sent to my email doesn't work.

User's recommendation: Save yourself time and money and spend it elsewhere!

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ID
#2075443 Review #2075443 is a subjective opinion of poster.
Pros
  • Cancel
  • Wont let me cancel membership after multiple attempts
Cons
  • Wont let me cancel membership after multiple attempts
Loss
$25
Preferred solution
I will pay for merchandise received, but not for any more, as I asked them to stop.

I got my glam bag plus but why does it look like some of my make up is missing

I got my glam bag plus but it looks like some of my make up is missing
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ID
#2073928 Review #2073928 is a subjective opinion of poster.
Location
Smyrna, Georgia

Double charged

we paid for an ipsy ultimate glad bag and we got doubled charged for it because it keeps saying I need to update my billing which is what we did. we need a phone call to talk to someone I've been trying to reach out to you guys through this and I haven't head nothin its been 2 weeks or more 717-677-****
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ID
#2071543 Review #2071543 is a subjective opinion of poster.
Location
Fairfield, Pennsylvania
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to CANCEL my membership

What a joke ! I have been trying for DAYS to cancel my membership! The so called phone number is only a recording! Ipsy says I have to confirm the Email that they supposedly sent to finish the cancelation which NEVER COMES and Ive tried to cancel it over a DOZEN TIMES !! Do not use this company! After going on google there are SO SO SO SO many Bad AWFUL COMPLAINTS about trying to cancel with no success! And! Every time I try to EMAIL the company, I get a response that says my server is wrong! But yet I can email anyone else!, Im sure they have a block set up for anyone trying to cancel!

User's recommendation: Do NOT USE IPSY!

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ID
#2071093 Review #2071093 is a subjective opinion of poster.
Product
Ipsy Subscription
Cons
  • Will not let you cancel membership
Preferred solution
Let the company propose a solution

Address. Change

I need to change my Address
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ID
#2069648 Review #2069648 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelation

Can not get in touch with anyone to cancel my membership... i NEED TO CANCEL MY MEMBERSHIP, NOW, NOW, NOW

User's recommendation: i.

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1 comment
Anonymous
#1897165

I have been trying for days to cancel! They say to look for email but yet to receive any correspondence from this HORRIBLE omoany!

ID
#2068775 Review #2068775 is a subjective opinion of poster.
Service
Ipsy Customer Care
Cons
  • Bad costumer service
  • Impossible to reach
  • Not honest ipsy cant be reached online or by phone what phone

I need to cancel my membership under the name MARISELA ARIAS

CANCEL. MY MEMEBERSHIP ASAP MARISELA ARIAS 555 E 41 ST HIALEAH FL 33013
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ID
#2068544 Review #2068544 is a subjective opinion of poster.
Pros
  • Cancel
Cons
  • Charge people card with out getting permission
Preferred solution
Full refund

To cancel my membership

Please cancel my membership. Holly Hulse. mhhulse@***.com

User's recommendation: Your website is bad!!

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ID
#2067372 Review #2067372 is a subjective opinion of poster.
Location
Salt Lake City, Utah