IPSY
Reviews and Complaints
Part of order was suppose to go to afterpay.
- At this time non
- More of what people want for there choices
- Not unusable
Preferred solution: Not to go on my bank card. Go to afterpay
User's recommendation: At this not really very disappointed since change. Boxycharm and Ipsy separated
No ansewer and over charging
Preferred solution: Full refund
Ask question about product
Preferred solution: Questions about products for monthly subscriptions
2 charges on my account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonPlease cancel my subscription!!! You are not sending makeup for my age and skin type. Why did you ask for my requests and likes if you only ignore them??!!??
User's recommendation: I am not receiving the correct makeup, etc for my mature age and skin type. I have tried to cancel repeatedly without any response whatsoever. Do yourself a favor and DO NOT buy from Epsy. I sure wish I had read the reviews.
Their website is super hard to navigate and I’ve cancelled this *** three times
- All cons
Preferred solution: Full refund
Overcharge
Preferred solution: Full refund
Taking money out of my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaOrder
Cancellation is very hard to do
IPSY will not allow you to cancel your subscription. They continue to take out fee for monthly package even though you have made several requests to stop shipments and stop payments. I had to cancel my debit card and get a new one issued in order to stop IPSY from continuing with their monthly practice of debiting my account although I had asked for months to stop the service.I would not recommend this company to anyone.
- Some products have okay for teenagers
- Cancelled but was still charged
User's recommendation: Products are not for everyone. Cancellation seems impossible. No representative to talk to. Waste of time and money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfused customer
- I did like the makeup
- Not being able to cancelthey continue taking money out of your account
Preferred solution: Cancellation
I'm an upset customer
- Good prices
- Dont by anything breakable
Preferred solution: Full refund
User's recommendation: Get rid of the ibot! It's worthless!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized $165.29 transaction on my checking account on December 4 2023
- Stole my money
Preferred solution: Full refund
User's recommendation: Don't give Ipsy access to your checking account. If you want to receive their products use a credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund money
Preferred solution: Full refund
User's recommendation: Lock your accounts cause they just keep taking money out.
Refund !! Still being charged $12 a month for six months after I already canceled
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