IPSY
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Knoxville, TennesseeCan’t get in touch with anyone and I never signed up for this account. They are charging me twice each month ($13.17 and $16.45) through Peypal but I only receive one pkg. Why the two charges?
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was upgraded to something I did not do and was charged money. I want a refund
- I was very happy till i was upgraded and charged
- Charge my account with no consent
Preferred solution: Full refund
Poor communication try to cancel order, ordered 1 then was charged 8orders that I never ordered
- Good variety
- Charged to cancel
Preferred solution: A human when I have an issue ok use why do we have to get charged to cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my August or September bag
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love ipsy but I can’t afford it anymore
- Great products
Preferred solution: Take me off of auto delivery
User's recommendation: Love this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have canceled my subscription and they continue to charge me.
- Getting do make up every month in the mail
- Getting charged repeatedly month after month after canceling your subscription
Preferred solution: Full refund
User's recommendation: Don’t get Ipsy!! be
Change of address
User's recommendation: Make sure if you move they send your products to the New address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pittsburgh, PennsylvaniaI have canceled ipsy 5 months or more ago and I still get charged every month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled
- Customer service cannot be reached
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged products
Preferred solution: Full refund
User's recommendation: Do not join this company The photo below is how your makeup comes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy are you charging me 2 times on a bill ?
Preferred solution: Full refund
I took my card out a few months ago and now y’all are still taking my money
- You never get your bag and they take money out
- You never get your bag and they always take your money
Preferred solution: Full refund
User's recommendation: Don’t do it they take your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot a wrong shade of foundation and want to exchange it for the right shade
They are impossible to reach. No action has been taken.
- Great products and prices
- Customer service is nonexistent
Preferred solution: A product exchange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem was missing out my bag
- Great products and bags
- No customer service
Preferred solution: The missing product
User's recommendation: Check your bag!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI payed for the 28$ one and payment went through but it shows i didnt subscribe
- I havent seen any pros
- Gonna make me pay for next month even this month ends soon
- Took my money for this month
Preferred solution: Full refund
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