CHARING ME WITH NO ITEMS

You charged me and I have received nothing
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ID
#1688463 Review #1688463 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Unable to login

I have requested an email to reset my password multiple times but have not received a reply.
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ID
#1688450 Review #1688450 is a subjective opinion of poster.
Service
Ipsy Customer Care
Pros
  • Great products so far
  • Good product but hard to reach
Cons
  • Cannot talk to anyone
Reason of review
Password reset
Preferred solution
Email to reset my password
New Reviewer

Where's my box ?

I have not received my first box in October. Please respond.
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ID
#1688343 Review #1688343 is a subjective opinion of poster.
Product
Ipsy Subscription
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
New Reviewer

Cancke subscription

I cant get into my acount of ipsy threw app or facebook i reset the passward threw the email nothing works i just wanna cancle it i wanted 1 to see but not automaticsly every month please email me @ Bobbie98meither@***.com or call 218304****
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ID
#1687073 Review #1687073 is a subjective opinion of poster.
Product
Ipsy Subscription
Reason of review
Poor customer service
Preferred solution
Candle everything so I don't get tipsy again
New Reviewer

Will not let me on my account

Update by user Oct 22, 2019

I tried everything they ask to cancel my subscription and it did not work. Could not get into my account and I know that my ID and password was correct.

Original review posted by user Oct 22, 2019
I have the correct log in and password and cannot get to my account to cancel. The phone number that is listed does not work.
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ID
#1686798 Review #1686798 is a subjective opinion of poster.
Product
Ipsy Account
Cons
  • Not as advertised
Reason of review
Not as described/ advertised
Preferred solution
cancel my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want my stuff or give a refund. Is this a joke.!

Yes on october 2 2019 i payed 27.50 for octobers ipsy.glambag plus and i was denied of it i never got it and i want to know why and on 9 2 2019 i ordered radaince reboost and i never got it. What in gods name are yall doin. Wheres my stuff?
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1 comment
#1766561

Same thing happens with me as delivery tracking is saying that they attempted to deliver but never got delivered or got any notification . I think they are scamming people . I want my money back

ID
#1686102 Review #1686102 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Untrustworthy
Cons
  • Do not care
  • Havent received anything
Reason of review
Order processing issue
Loss
$43
Preferred solution
Full refund
New Reviewer

I have try emailing you and Colin no one picks up the phone or get some touch with you

Tried to get into my account I have the right email but I can't remember the password of email child many of times and try to read prescribed for this by their cute little bags but nobody won't respond they do not email you at all and won't give me no information so if you please could get in touch with me I would appreciate it but this is very poor poor service if you're running a business to run a business It's always important to keep get in touch with all your customers email them back or see what the problem is apparently y'all don't do that
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ID
#1686068 Review #1686068 is a subjective opinion of poster.
Location
New York, New York
Product
Ipsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Love the products

I need to changed my mailing address how do you do this and confirm
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ID
#1685783 Review #1685783 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Love all the bags - affordable products
Cons
  • Cannot talk to anyone
Reason of review
Love the products
New Reviewer

I signed up, paid the $12 and never received anything

Exactly what I said in my title review. I havent received anything and it has been close to 3 weeks. How long does it take to receive the package? I checked my bank statement, my card was charged so ..... where is my package?
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ID
#1683850 Review #1683850 is a subjective opinion of poster.
Cons
  • Havent received anything
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
New Reviewer

I really like Ipsy

Hi my name is Brenda I receive the Glam bag and really like it. There have been times when i have gotten products that do not match what i fill out and ive updated it recently which really stayed the same. Ok, in my glam bag i received a product called LOVECRAFT BEAUTY a Bronzer Palette, very nice but the colors are for a very dark skin women or black women, im a medium light women. I would like a replacement for what i paid for, if your company sends me a package to send back what i have , i will do that, its has not been touched. I just want a palette for medium light. My glam bag goes to my mothers mailing address and name; Elizabeth Grogan 5300 avalon ave columbus Ohio 43239, the account is in my name Brenda Adams 3978 karl rd, apt. 46 Columbus Ohio 43224. I hope I continue wanting to stay with your company, employees need to makes sure customers are receiving the right products. I know mistakes can be made but often i receive products i never ask for. Thank you and look forward to respond...
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ID
#1683622 Review #1683622 is a subjective opinion of poster.
New Reviewer

My order canceled

I placed an order for my daughters for her birthday and I just got an email it was canceled I would like to know what was the problem and what do I have to do to get it back really want to buy these items please help me ? Order #o_jsfre-k1ul1gr5
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ID
#1683503 Review #1683503 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$108
Preferred solution
Deliver product or service ordered
New Reviewer

Cancellation

I can’t login to my account and email are not sent to retrieve my password.
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ID
#1683475 Review #1683475 is a subjective opinion of poster.
Product
Ipsy Account
Reason of review
Return, Exchange or Cancellation Policy

Hacked

I have had to delete my charge card 3 times due to fraudulent use of my card to buy this product. I did not buy!!!! I do not know how this individual or individuals have acquired this charge card number especially when it has been cancelled and I had to get a new one with a totally different number.
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ID
#1683161 Review #1683161 is a subjective opinion of poster.
Reason of review
I have had to cancel several charge cards
Preferred solution
Find out how and who has been using cards fraudulently with your products.
New Reviewer

Missing item

I didn't recieve one of my products
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ID
#1682991 Review #1682991 is a subjective opinion of poster.
Pros
  • Arrives regularly
  • Love all the bags - affordable products
Cons
  • Cannot talk to anyone
Reason of review
Missing lipgloss from box
Loss
$32
Preferred solution
Deliver product or service ordered
New Reviewer

Trying to cancel my subscription and glam bags

I have tried to log in to my account and it always comes up that either the password or sign in is wrong and I will be sent a new password through my e-mail. That has NEVER happened and I've tried it 4 times. I don't understand why this company makes it so difficult to cancel.
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ID
#1682655 Review #1682655 is a subjective opinion of poster.
Product
Ipsy Account
Pros
  • Untrustworthy
Cons
  • No refund policy
  • Cannot talk to anyone
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
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