Ipsy Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelacion

Hello, good afternoon, my name is Laura Reyes. I contact you because I need to cancel all the subscriptions I have with you, please close it, thank you
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ID
#3081461 Review #3081461 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

I canceled my subscription

I canceled the subscription but you sent me a package anyway. I cancel my subscription send me a way to send your product back asap and cancel any further packages from you.
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ID
#3081451 Review #3081451 is a subjective opinion of poster.
Location
Norfolk, Virginia
Pros
  • I just want a refund
Cons
  • Poor cancellation policy
Loss
$14
Preferred solution
Full refund
New Reviewer

I want a refund of 60 dollars since my glam bag has not shipped

Not recieving product, says I didn't pay but have a 60 dollar deduction in my bank account nice 3rd for my glam bag
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ID
#3081244 Review #3081244 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

This is the worst I have tried numerous times to cancel my order with a live person on the phone which we can't speak with anyone anymore. They keep charging me on my credit card and sending me produc

IM STILL GETTING CHARGED AFTER I CANCELED 3 TIMES AND STILL RECIEVING PRODUCT I DONT LIKE! FIX THE PROBLEM ANSWER YOUR PHONES !!@Dont buy from them
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ID
#3080742 Review #3080742 is a subjective opinion of poster.
Location
Glendora, California
New Reviewer

Cannot cancel subscription….. Very frustrated…. How can companies keep taking your money and not allow you to stop subscription…??

Cannot cancel subscription. Cannot get customer service. Gives wrong number. Cannot get through on Email.. please help me

User's recommendation: Don’t get involved with Ipsy it’s a rip off…….

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ID
#3080294 Review #3080294 is a subjective opinion of poster.
Preferred solution
Cancel subscription….
New Reviewer

I want To talk to a person ask you couple questions

Theres no complaint yet I just want to know if what I ordered this but I am going to get plus I want to know when I get it I wanted it this month
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ID
#3079589 Review #3079589 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Haven't received my products

Haven't received my product?? Where is it? Or a Refund!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3078618 Review #3078618 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

To cancel order

Just dont what anymore Cant afford any more one now maybe some time in the future I get a back Thanks again

User's recommendation: Good.

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ID
#3078414 Review #3078414 is a subjective opinion of poster.
Location
Bedford, Pennsylvania
Cons
  • Bad costumer service
Preferred solution
Nothing
New Reviewer

Resolved: I don't like I am paying for and still have got noake the only thing I get face cream

Update by user Nov 18, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Nov 18, 2021
I don't get any makeup it's always the same thing face cream wrinkle cream and lotion and family medicine and face wipes I don't understand it when the commercial is I would get samples of makeup and stuff and that I can cancel it at any time but I have not got anything yet it's at on the address relation face cream wipes and stuff like that so I don't like it
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Resolved
ID
#3078334 Review #3078334 is a subjective opinion of poster.
Location
Ravenna, Ohio
Cons
  • I need to cancel
Preferred solution
Full refund

Automatically populated this website when trying to get a

Automatically populated this website when trying to get a hold of Ipsy. It populated a phone number to call to discontinue my monthly subscription the phone number was no longer in service so it did not work
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ID
#3078278 Review #3078278 is a subjective opinion of poster.
Location
Idaho Falls, Idaho
New Reviewer

Cancellation

Did not go through and my account keeps getting charged Please cancel my membership I do not wear any of the products.

User's recommendation: Cancel membership.

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ID
#3077926 Review #3077926 is a subjective opinion of poster.
Pros
  • Great bags and products
  • Nice bags
Cons
  • Can not get ahold of anyone
  • Cancel membership
Loss
$102
Preferred solution
Full refund
New Reviewer

Not receiving product & no help to replace or refund

I have several months of being charged but nothing to show for it and by the damn time I realized it I cant dispute it with PayPal cause its over 180 days. Maybe I can talk to the bank that it was connected too and go from there but its a lot of *** money!!!!! Also why the *** is there No Live Agent to talk to?!

User's recommendation: Stay away from IPSY.

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ID
#3076213 Review #3076213 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$200
Preferred solution
To either replace all missing product or full refund for each payment I did not receive product they said I did even though not received

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I canceled. Why am I still paying?

Ipsy - I canceled. Why am I still paying?
Canceling and some getting billed for glam bag. I have called. Have been on the website and not responds until now have refunded my ipsy membership but not for the glam bag.

User's recommendation: No recommendations.

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ID
#3075920 Review #3075920 is a subjective opinion of poster.
Product
Ipsy Subscription
Cons
  • Can i speak to someone
  • No customer service
  • Charged twice
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Being billed for glam bags

I have got billed for glam bags from you and I have canceled my account and have not seen any of the products seen September. I'm homeless and I'm very unhappy that it was not canceled. The number I call is a non working number.

User's recommendation: Will not recommended anyone to these services.

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ID
#3075899 Review #3075899 is a subjective opinion of poster.
Pros
  • When i did get the product
  • You get to try different products
Cons
  • Trying to cancel
  • Will not let you cancel membership
  • Not worth it
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I AM BEING OVER CHARGED ON MY CREDT CARD

I checked my account and I am being overcharged. I want a refund and then cancel my services please. Your number is not valid and I see a lot of complaints.
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ID
#3075858 Review #3075858 is a subjective opinion of poster.
Loss
$48
Preferred solution
Full refund