Ipsy Reviews

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Too expensive

They sent me bags that I did not give permission 3 bags...I would like my money returned to me as soon as possible.. Thankyou...
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ID
#3088624 Review #3088624 is a subjective opinion of poster.
Location
Morehead, Kentucky

Checking on order

Finely got the package, not at all what I expected. I can buy this at a drug store, half the cost. Wipes seriously. A concealer brush I paid extra for. Lol nothing there earlier 55 dollars. I want my money back. I WA to cancel Ipsy don't order it.

User's recommendation: Don't do it.

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ID
#3088466 Review #3088466 is a subjective opinion of poster.
Location
Palm Bay, Florida
New Reviewer

My bag with my pmd clean is damaged.

Ipsy - My bag with my pmd clean is damaged.
Ipsy - My bag with my pmd clean is damaged.
Ipsy - My bag with my pmd clean is damaged.
Ipsy - My bag with my pmd clean is damaged.
Ipsy - My bag with my pmd clean is damaged.
Ipsy - My bag with my pmd clean is damaged.
Im Dionne Walker when I received my Ipsy bag in which my PMD clean was in a couple of days later I went to use it. It was then I noticed it was damaged. When I went to use my PMD clean I put the battery in it will not come on. it doesnt do anything. I just would like to exchange it for another one. My phone number is 504-432-**** My email is NOLAgirlDee5044@***.com
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ID
#3088412 Review #3088412 is a subjective opinion of poster.
Pros
  • Good products love being suprised to see what i ger
Preferred solution
I’m looking for a replacement of my pmd clean. I mean I like, I want it and I can’t wait to use it. Thank you
New Reviewer

Need to cancel my ipsy, just lost my job.

Dont have the same address, and one month ago lost my job I cant pay for my Ipsy anymore.Need to cancel my membership.
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ID
#3088402 Review #3088402 is a subjective opinion of poster.
Location
Chicago, Illinois
Cons
  • No customer service number
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dispute over membership

Oh I was looking on the Internet when I found the Ipsy site I decided to join until I got a credit card bill for the make up that they sent every month anI got a bill for $140 and I was horrified I would never pay that for make up I didnt even see before buying. I called your membership department and they said they canceled my membership. But I still got a package and a bill on my credit card for this month. I sent all the packages back the two of them to ipsy and wrote refused on the package. Your Custer or service number says it is out of service

User's recommendation: Don’t get involved with the company at all.

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ID
#3088163 Review #3088163 is a subjective opinion of poster.
Cons
  • No customer service
  • Never asked for the product in the first place
Loss
$280
Preferred solution
Full refund
New Reviewer

Stole $142

WtfBullshitAt this point they have stolen my money and refused to even speak to me so I will be making a criminal complaint and going to the Better Business

User's recommendation: My recommendation to the sheriff's department and the Better Business Bureau is they need to be strapped down cuz they won't even talk to their customers and that is not right I'm going to get that money back one way or another.

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ID
#3087288 Review #3087288 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$142
Preferred solution
Full refund
New Reviewer

I lost money receiving the same products can't log nto my account.

I keep getting charged can't change the products I want due to not being able to speak anyone for help cannot log onto the account.

User's recommendation: Don't subscribe to the year.

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ID
#3087167 Review #3087167 is a subjective opinion of poster.
Loss
$143
Preferred solution
Full refund
New Reviewer

I cannot log into my account

I wanted to cancel my subscription and was never able to. And I have not been able to log onto my account for a while now my email address is nancymflaherty123@***.com this is my new email
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ID
#3087161 Review #3087161 is a subjective opinion of poster.
Pros
  • Good products
Cons
  • Customer service
  • Horrible customer service
Loss
$143
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Delivering packages times

Hello Ipsy, good morning. I have a question on a matter thats not an issue,yet. The question is coming from two different people in the same town. curious on why two different people that live in the same town and received a package on a certain day and the other person that also pays monthly for subscriptions did not receive theirs.? Very inconvenient. Sincerely, a Concerned paying customer.

User's recommendation: Make sure your packages are getting there on time :-).

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ID
#3086996 Review #3086996 is a subjective opinion of poster.
Pros
  • I love my bags
  • Love ipsy merchandise
Cons
  • Take your money when unauthorized
Preferred solution
Let the company propose a solution
New Reviewer

Number not in service

Cancel Ipsy immediately or will file Lawsuit . I ordered for one month only and I keep getting charged monthly for a small amount of useless products.

User's recommendation: Don’t try Ipsy.

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ID
#3086944 Review #3086944 is a subjective opinion of poster.
Pros
  • Little or no material
Cons
  • Cannot reach company
  • Have not found a way to fully cancel
Loss
$68
Preferred solution
Full refund

My products are all broken

Ipsy - My products are all broken
Ipsy - My products are all broken
Ipsy - My products are all broken
Ipsy - My products are all broken
Ipsy - My products are all broken
Ipsy - My products are all broken
Received my orders in the mail... Upon opening my packages my small November bag was wet went I unzipped the bag everything in the bag was wet from a product that opened up... Also my add to on foundation box was all smacked up... Please take care of me damaged products.....
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ID
#3086598 Review #3086598 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Try before you buy samples

I need a few samples before I buy the products please I have heard really good reviews about them thank you
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ID
#3086332 Review #3086332 is a subjective opinion of poster.
Location
Suffolk, Virginia
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Annoyed af

I accidentally!!! Upgraded to the glam bag x and got charged for it even after cancelling it literally one min later .. Im so pissed Im getting charged for 50$ worth of *** I aint even getting . Nicole Barbour - will tell everyone they can to avoid Ipsy

User's recommendation: No just NO.

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ID
#3086142 Review #3086142 is a subjective opinion of poster.
Location
Cape Coral, Florida
Pros
  • I just want a refund
Cons
  • Cancelled multiple times keep getting billed
Loss
$47
Preferred solution
Full refund

Cancellation

I would like to cancel my subscription. It is not an easy task, FYI. I enjoyed the program, but have lost interest. Thank you!
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ID
#3085896 Review #3085896 is a subjective opinion of poster.
Location
Angola, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Checkout errors

On multiple occasions I have tried to purchase items on the IPSY website. This time I really wanted the all is bright advent calander for Christmas but everytime I go to checkout and try to purchase I get an error message saying "please enter a valid zipcode". I am a Canadian customer and putting in my correct postal code and all the other mailing info is correct or I get an "sorry something went wrong" error message. This keeps happening when trying to make purchases. I get my monthly glam bags but cannot order anything else from the IPSY site. This is very frustrating as I have repeatedly reentered my info at checkout and nothing seems to work.
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ID
#3085735 Review #3085735 is a subjective opinion of poster.
Location
Langley, British Columbia
Preferred solution
I would like to be able to purchase items off website but keep getting an error message.