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Ipsy in Dearborn Heights, Michigan - Be aware they often do not fulfill promises

1.4
Details
Ipsy promised my November box free , so yesterday it was delivered and I'm missing two products, and one came damaged. I need to get in touch with ipsy asap to address this matter.
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Review
#1707005 Review #1707005 is a subjective opinion of poster.
Pros
  • Product and variety ok
Cons
  • Products missing
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Full refund
Tags
  • To Cancel Membership
  • Ipsy is a scam
  • Freeglambag

Ipsy - Be ok with not getting your stuff, or any help.

2.7
Details
When I actually get my stuff that I order, it’s great. Haven’t gotten items a few times. But now when you have an item missing, there’s not a single way to contact them except Twitter apparently. They tell you to contact Ipsy Care for help but provide zero contact info and no place to send a message. Just links to useless help articles telling you to contact them. It’s ridiculous.
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Review
#1706590 Review #1706590 is a subjective opinion of poster.
Service
Ipsy Customer Care
Reason of review
Did not get my product / can’t get any help
Preferred solution
Deliver product or service ordered

Ipsy - Not a chance

1.0
Details
no email or phone number
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Review
#1706375 Review #1706375 is a subjective opinion of poster.
Pros
  • Variety and personalization is good
  • Convenience
  • Arrives regularly
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Deliver product or service ordered

Ipsy - Unless this is resolved, dont use

1.8
Details
Ive been a customer for over a Year, nevwr had a problem til last month. They took out $120 from my account for my ipsy for a year, and then another $100 for idk what. Now my account says i have no ipsy on the way at all under all three ipsys you can get. I believe that i recieve my ipsys and more for this month and a half battle. So all 3 of my ipsys and more should be ok, may be. And for noone else to go thry this. I would like my ipsys asap. Since i paid for them. Or i will end my account and all my friends will and ill tell people just how you treat people. NEVER HAD THIS PROBLEM WITH BOXYCHARM.
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Review
#1705512 Review #1705512 is a subjective opinion of poster.
Service
Ipsy Customer Care
Pros
  • Some good products
Cons
  • Impossible to reach
Reason of review
Poor customer service
Loss
$1220
Preferred solution
All my ipsys for year free, for pain
Tags
  • Need To Fix Problem
Resolved

Resolved: Be sure how much money ipsy is taking away

1.2
Details
Be sure how much money ipsy is taking away
I started paying monthly random amount of money, first was $12 and now is $27, and that was fine but today nov 09,2019 they took away almost $50 dollars and i haven’t updated any of the products i wanted to received
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Review
#1704632 Review #1704632 is a subjective opinion of poster.
Pros
  • Are good products a
  • Have good products
Cons
  • Took away more money
Reason of review
Problems with payment
Loss
$20
Preferred solution
Price reduction
Tags
  • Ipsy is a scam

Ipsy - MAKE SURE YOU HAVE A CONTACT PHONE NUMBER !!!

1.8
Details
I tried to get in contact with IPSY by phone for over a month and a half to cancell my subscription before the date to renew.I have called and called and to no avail,to speak to someone.I think they did not answer my calls or my emails so they could go past the due date and then charge me.I want my subscription cancelled and my $128.44 put back this is not my fault it is IPSY. I am unhappy with the contact information for IPSY..
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Review
#1704445 Review #1704445 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Untrustworthy
Cons
  • Can get ahold of customer services through phone or email
Reason of review
Poor customer service
Loss
$128
Preferred solution
Full refund
Tags
  • To Cancel Membership

Ipsy - Keep track

1.0
Details
I never reiceved october bag. I moved and put in a change of address in and I changed it on my profile. I either want the or a refund.
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Review
#1704317 Review #1704317 is a subjective opinion of poster.
Service
Ipsy Customer Care
Pros
  • Convenience
Cons
  • Product never arrived
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Deliver product or service ordered

Ipsy in Bloomington, Illinois - Do not buy no one to contact the subscription

Trying to cancel two subscriptions and it keeps giving me an error. No active email or customer service to talk to
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Review
#1704311 Review #1704311 is a subjective opinion of poster.
Product
Ipsy Subscription

Ipsy - Don't their a scam

I keep getting charged after I have cancelled
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Review
#1703987 Review #1703987 is a subjective opinion of poster.
Cons
  • Product never arrived
  • Can get ahold of customer services through phone or email
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Ipsy - Stop sending packages to me

4.0
Details
Ipsy - Stop sending packages to me
Hi this is katrina an ipster i would like to say i have cancel and deleted my ipsy account and i specifically emailed and said plz dont not send me anymore ipsy packages and y'all still sending me packages after i emailed and said dont send me anymore packages and y'all still steadily taking money out of my account
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Review
#1703833 Review #1703833 is a subjective opinion of poster.
Reason of review
Asking to stope sending packages to me
Loss
$120
Preferred solution
Full refund