Canceled Account

I cancelled my account and am still getting charged and not receiving my lost bags as Im still being charged. Its difficult to get this resolved and its very frustrating!
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ID
#4048027 Review #4048027 is a subjective opinion of poster.
Location
Fort Worth, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No longer interested

I want to unsubscribe this , products are not received ac soundingly and lot of months are skipped . Unnecessary expense . Not good value of money
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ID
#4047934 Review #4047934 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Have not received packages

Ipsy - Have not received packages
I have $75 worth of products that I still havent received and contacted help center and havent gotten any responses
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ID
#4047785 Review #4047785 is a subjective opinion of poster.
Pros
  • Great products but no customer service
Cons
  • No real help with customer service
Loss
$75
Preferred solution
Deliver product or service ordered
New Reviewer

Over charged

I was charged 334 dollars and some cents. I believe this was a mistake. I’d like to be refunded. I did not order any extra products and I think the over charge was a mistake. Please refund my money
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ID
#4046776 Review #4046776 is a subjective opinion of poster.

Speak to customer services representative

Along with many other people who tried to call Ipsy, I got an out of service number, the Glam Bot was impossible to work with and I haven't heard from Ipsy by email. They charged me 4 different charges that add up to over $300 that I didn't order and I can't find out why. Now I see I wasnt the only one. I'm out quite a bit of money and I can't even cancel my subscription. I'm very unhappy.

User's recommendation: Stay far, far away from this company, they will only rip you off.

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ID
#4045507 Review #4045507 is a subjective opinion of poster.
Location
San Leandro, California

Charged for products when I don’t have an accout

I was charged from Ipsy when I dont have an account . If I am charge again I will sue this company. My daughter open an account with Ipsy using my email our address is 3028 County Road 25 Bremen Alabama 35033 her name is Kristi Cordes. I will not continue to pay for something that I did not give permission to buy . So if yall continue to sent products to the address you will not get paid . Im canceling my bank account and my debit card

User's recommendation: Do not send anymore products yo this address or to Kristi Corded.

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ID
#4045473 Review #4045473 is a subjective opinion of poster.
Location
Fredericksburg, Virginia

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Verified Reviewer
New Reviewer

Me cobran cada mes y no recibo mi bolsa

norte mintiehacer porque cada mes tú cobrauna ssin recibobo nadaAngry yno see como cancelar ya eh tratado mucho y sigue sucediendo en el banco dicen que able con atención al cliente de ipsi y el número párese desconectado
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ID
#4045329 Review #4045329 is a subjective opinion of poster.
Loss
$500
Preferred solution
Cambiar mi dirección
New Reviewer

Refund money

No response my call I need my money back, please send me my money Or provide me please a valid number
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ID
#4045079 Review #4045079 is a subjective opinion of poster.
Loss
$163
Preferred solution
Full refund
New Reviewer

Refund money

I canceled my subscription, but I didn't receive my money back. I can't pay that much, because it's too expensive.
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ID
#4045063 Review #4045063 is a subjective opinion of poster.
Loss
$163
Preferred solution
Full refund
New Reviewer

Many reasons

They charged me for 2 different size bags, never got any, plus i had points saved from gifting my friends free bags, used them to order items that i never got. Pissed is not the word!!!

User's recommendation: DO NOT EVEN BECOME A CUSTOMER!!! GO TO BOXY CHARM!!!

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ID
#4044960 Review #4044960 is a subjective opinion of poster.
Loss
$487
Preferred solution
Refunds for the 2nd size bag they charged me for, the items i ordered with my points.
New Reviewer

855-661-**** Number not in service

Signed up & paid and still have not received September bag and now October bag is billing. Attempted to contact IPSY but the number it shows is not working.
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ID
#4044831 Review #4044831 is a subjective opinion of poster.
Preferred solution
Full refund

Charges I did not know about the other 1

I am being charge for 2 charge in Ipsy when I thought all this time it was only $16.25 every month but there another charge of $13.01. I just check my checking and would like to cancel all future subscriptions today 10/3/22. Lose Nelson 51 East Agate Ave. Unit #504 Las Vegas NV, 89123 (7**-**7-0196).
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ID
#4044516 Review #4044516 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No customer service available to speak with about a disputed charge.

My yearly fee went from $130.00 per year to $163.72. I tried to email and call IPSY but the telephone number is no good and you can't email them. When you go to the site they refer you to a site where you pay $1 then and $46 per month afterwards to get someone to speak with you. IPSY should advise you of such a rise in cost before they charge your credit card. And there is no way to speak with a company representative for any complaints. The only proof I have of purchase is the charge on my card which is 102Y10C2.

User's recommendation: Pay monthly as there is no benefit to paying yearly and you are not advised of rising costs.

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ID
#4044468 Review #4044468 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
New Reviewer

Cancelation

I do not wear makeup because of my cancer I have never ordered ipsy makeup I have now two charges on my bank account from your company I have got the first one back now there's a $34 fee on top of this $16 amount which was made on September or October the 2nd please please cancel my whatever it is I do not order makeup and I don't wear makeup.nothi g
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ID
#4044275 Review #4044275 is a subjective opinion of poster.
Cons
  • Not sure
Loss
$36
Preferred solution
Full refund

Una queja

No estoy nada conforme con los productos que me mandaron este mes vino todo roto abierto un desastre
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ID
#4038928 Review #4038928 is a subjective opinion of poster.
Location
Greenwood Village, Colorado