Contact Ipsy Customer Service
Ipsy Phone Numbers and Emails
Toll-Free Number:
-
(855) 661-0018Privacy Inquiries
Ipsy Emails:
Contact Information
Ipsy Website:
Ipsy Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
903 Colorado Ave,
Santa Monica,
California 90401,
United States
12 W 31st St, Floor 3,
New York,
New York 10001,
United States
How Good is Ipsy's Customer Service?
Summary of Ipsy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ipsy?
Activation/ Cancellation Question:
- “Cancel my account”
- “Cancel my subscription and re-fund my money”
- “Would like to unsubscribe for monthly”
Payments and Charges Question:
- “I got charged and did not subscribe again or got the bag”
- “Billing”
- “Being charged no bags received”
Shipping and Delivery Question:
- “Boxy charmed monthly not received”
- “Never received my order for May 2023”
- “Where is may bag”
Account Question:
- “Active account?”
- “Account information”
- “Account”
Refund Question:
- “I need a refund on165.61”
- “To get a refund”
- “You can't refund a cancel my prescription”
Request for Information Question:
- “New customer need need answer on how to order and select package”
- “I need to talk to someone”
- “To find out where my may bag and no one has help me”
Cards Question:
- “My Card was charged but ipsy saying it's declined”
- “Card charged but saying i need to pay”
- “Mommy has been taking off of my card for ipsy but I have not received it”
Product/ Service Question:
- “Damaged items”
- “Broken eyeshadow Replace it”
- “My package was damaged”
Staff Question:
- “Customer service”
- “I need speak with customer service”
- “Discontinue the Ipsy service”
Return/ Replace Question:
- “Changing makeup colors”
- “Can't change address”
- “Return my money”
Website/ Application Question:
- “Problem with site”
- “I called because I was going through website and went through the steps to see what kind of makeup I wore I never finished and then the next day when I looked they had made two charges to my bank card and I didn't even order anything”
- “I want an item I can't find on website”
Employment Question:
- “I don't have a job anymore and need to cancel my account”
Other Question:
- “Received sam thing itwomonths i a row an ten razor blades”
- “You are fraudulently charging my CC”
- “Not receiving product”
About
Ipsy is a monthly beauty products subscription service. It was founded as 'MyGlam' by Michelle Phan and Marcelo Camberos in November 2011. The service is provided by Personalized Beauty Discovery, Inc. The company headquarters is based in San Mateo, California, USA. Ipsy operates as an online community. It helps women to express their beauty. There are many stylist videos and social posts on the Ipsy resources. Users have an opportunity to share beauty products, solutions, and ideas with others. They can also contact stylists and get beauty tips online. The Ipsy subscribers from the United States and Canada can receive Glam Bag with deluxe samples.
Ipsy is ranked 335 out of 1485 in Cosmetics and Personal Care category
Worldwide, USA, Canada, Asia
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