Contact IPSY Customer Service
IPSY Phone Numbers and Emails
Toll-Free Number:
-
(855) 661-0018Privacy Inquiries
General Info:
-
(888) 769-4526
IPSY Emails:
Contact Information
IPSY Website:
IPSY Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
903 Colorado Ave.
Santa Monica, CA 90401
12 W. 31st St., 3rd Fl.
New York, NY 10001
How Good is IPSY's Customer Service?
Summary of IPSY Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call IPSY?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancelar suscripción”
- “Cancel account”
Payments and Charges Question:
- “Unauthorized charges on my account”
- “I don't recived the box and you charge 31.99 at pay pal .”
- “Charged twice in one month”
Shipping and Delivery Question:
- “Shipment sent to wrong address”
- “I haven't received any of my bags”
- “Have not received product for months”
Account Question:
- “Account setup”
- “Subscription”
- “Close account”
Refund Question:
- “Refund/overdraft”
- “Refund”
- “I want my money back”
Request for Information Question:
- “I wanted to know about my account”
- “Questions about my membership”
- “Need to talk to human”
Product/ Service Question:
- “Not got my product”
- “They don’t have their phone working. It tells you to send an email.”
- “The option to pick my products isn't there”
Cards Question:
- “Stop charging my card.I canceled my subscription over a year ago”
- “To delete my credit card and get my money back”
- “Keep taking money off of my card an says it's been delivered just not to me”
Return/ Replace Question:
- “Change address”
- “Exchange”
- “Return that got charged to my account”
Staff Question:
- “Because I'am not happy with the service and product”
- “Poor customer service”
- “Need to speak to manager”
Website/ Application Question:
- “What call? The number is a recording that directed me to the IPSY website. There is no human customer service available. IPSY sends all inquiries to a bot.”
- “Your website does not work”
- “Problem with site”
Employment Question:
- “W2”
- “You took out of my bank before july don't understand why u dont get paid till the 3 rd every month”
- “Need a job”
Other Question:
- “Just received my box and their was a glass bottle that was shattered and I cut myself. It is all over the entire contents of box”
- “Ipsy take 31.99 by Pay Pal the 29 of February. It's the 15 of march I I don't recived.”
- “Reembolso”
About
Ipsy is a monthly beauty products subscription service. It was founded as 'MyGlam' by Michelle Phan and Marcelo Camberos in November 2011. The service is provided by Personalized Beauty Discovery, Inc. The company headquarters is based in San Mateo, California, USA. Ipsy operates as an online community. It helps women to express their beauty. There are many stylist videos and social posts on the Ipsy resources. Users have an opportunity to share beauty products, solutions, and ideas with others. They can also contact stylists and get beauty tips online. The Ipsy subscribers from the United States and Canada can receive Glam Bag with deluxe samples.
IPSY is ranked 386 out of 1748 in Cosmetics and Personal Care category
Worldwide, USA, Canada, Asia
Compare IPSY To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.