Ipsy - Missing product

5.0
Details
My first choice for November bag was Anastasia Beverly Hill lipgloss in Moon Jelly....I did not get this...instead it seems I got two sharp tape....by Tarte...Im sad because I dont use this product and I very much wanted to try the Anastasia lip gloss...can this be sent in my December bag please....it also shows a nail polish by Mischo.that I did not get and would like to have tried....thank you for your attention to this matter...,Gayle McIntee....email ...............mcinteegayle@***.com
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ID
#2293203 Review #2293203 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Preferred solution
Deliver product or service ordered

Ipsy - Never received pkg. Almost a month late.

4.8
Details
Tracking tracked it till the 17th to Elkridge Maryland. Now when I try to track it it says ups number not found.Emails everyday about my next bag, but not sending any more money till I recoeve first one.

User's recommendation: Still a good company. Wish they had better customer support. Much easier to explain to someone your issue.

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ID
#2277256 Review #2277256 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Verified Buyer

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Ipsy - I need my money back

1.9
Details
Ipsy - I need my money back
Ipsy took money out of my bank account that was not for them. I was supposed to only pay $5 every month, and they took $132.00
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ID
#2259432 Review #2259432 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Item arrives regularly
Cons
  • Billed my new debit card illegally
Loss
$132
Preferred solution
Full refund

Ipsy - Never received product

1.0
Details
I have proof I paid with my debit card but never recieved my june glam bag
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ID
#2257332 Review #2257332 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • I never received my purchases
Cons
  • Never getting order
Loss
$2500
Preferred solution
Full refund

Ipsy - Never received june glam bag

1.0
Details
I never received my june glam bag and it charged my debit card.
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ID
#2257316 Review #2257316 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Love some of the products
Cons
  • Not recieving product
  • Cannot speak to anyone
  • Ripped me off this month
Loss
$25
Preferred solution
Full refund

Ipsy - My package was never sent

Tracking number confirmed by the post office package never sent.
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ID
#2227653 Review #2227653 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ipsy took my money and didn’t send the bag

1.0
Details
Ipsy took out $12.00 from my account last month and never sent the bag.. Please send the bag or reimburse my account!
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ID
#2219711 Review #2219711 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Cons
  • Nothing gets solved
Loss
$12
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven’t received a Ipsy bag in 3 months and I’m still being charged

I changed my address months ago I still havent received any Ipsy bags and now Im being charged again with receiving anything in 3 months
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ID
#2201692 Review #2201692 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Love it
  • I love the products
Cons
  • Havent received anything
  • No customer service whatsoever
Loss
$78
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ipsy - Like to know if my $12 order was placed or not. Never got a confirmation

Ipsy - Like to know if my $12 order was placed or not. Never got a confirmation
Didn't get a confirmation or tracking number. also love to cancel everything with ipsy. Thanks
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ID
#2175108 Review #2175108 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Great bags and products
Cons
  • Mistakes happen and you can not contact any one from ipsy
  • Hard to cancel
Preferred solution
Full refund

Ipsy Reviews

  1. 224 reviews
  2. 112 reviews
  3. 52 reviews
  4. 35 reviews
  5. 35 reviews
Ipsy reviews

Ipsy - Hi my name is Veronica Carrillo

5.0
Details
I'm still missing my bag for August 2020 I know Septembers is on its way but I'm still missing the other one . Can I get my August bag sent once more please.
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ID
#2171343 Review #2171343 is a subjective opinion of poster.
Service
Ipsy Shipping Service

Missing my september ipsy bag

4.0
Details
Been with this company for close to 2 years I could count my bags to be sure I've never had any issues like this and theres noone total to uuggg please help and yes I've entered the tracking number on the site and it say error but it dose say ship I usually get them on the 12th of the month and it's the 15 th esy
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ID
#2171222 Review #2171222 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Good products love being suprised to see what i ger
  • Good product but hard to reach
  • Great products so far
Cons
  • Cant talk to a person
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ipsy - Received Nothing Site offers no assistance

1.1
Details
Ipsy - Received Nothing Site offers no assistance
Ipsy - Received Nothing Site offers no assistance
Ipsy - Received Nothing Site offers no assistance
Ipsy - Received Nothing Site offers no assistance
I purchased my Yearly subscription I have yet to receive any update on them. I have not received a single item in the mail. Online site doesn't offer a single thing for assistance! Its pretty irritating I don't even know how to cancel I'm very disappointed in the service. Purchased in July, supposed to have gotten a July bag August Bag September bag and a gift for signing up! This is ridiculous... added Augusts bag update pictures below to show example.
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ID
#2166726 Review #2166726 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Cons
  • Product never arrived
Loss
$180
Preferred solution
Get me my packages!!!

Ipsy - Shipment

i didn't received my first shipment for August
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ID
#2151122 Review #2151122 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Loss
$26
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ipsy - Never got product I paid for

2.2
Details
I have been dealing with Ipsy shipping their products whenever they feel. I never get my Glam Bag Plus at the same time even if I don't do add-ons. Now I didn't even get my items and it will take 10-15 days to mail it out then however long it takes to ship. This is ridiculous!! They have my money. No one even offered me something for my lose. I had a gift I was giving to my daughter with this and now what! So disappointed. I told them that if I don't get exactly what I picked and my add-ons I'm leaving Ipsy.

User's recommendation: If your okay with waiting almost a whole month to get your items then Ipsy is a great way to test new products. I’m disappointed with the plus plan I have that they went cheap in the bag. It use to be quality now it’s truly a drawl string bag! I’m keeping my FabFitFun for sure. Not sure about keeping Ipsy.

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ID
#2142096 Review #2142096 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Good stuff but no customer service
Cons
  • Not honest ipsy cant be reached online or by phone what phone
Loss
$39
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ipsy - Have not received my bag

5.0
Details
Ipsy - Have not received my bag
I need my order I bag I ordered 559667****
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ID
#2106164 Review #2106164 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Preferred solution
Deliver product or service ordered