Product: Ipsy Subscription Clear all filters (39 of 39 reviews match)
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Ipsy - MAKE SURE YOU HAVE A CONTACT PHONE NUMBER !!!

1.8
Details
I tried to get in contact with IPSY by phone for over a month and a half to cancell my subscription before the date to renew.I have called and called and to no avail,to speak to someone.I think they did not answer my calls or my emails so they could go past the due date and then charge me.I want my subscription cancelled and my $128.44 put back this is not my fault it is IPSY. I am unhappy with the contact information for IPSY..
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Review
#1704445 Review #1704445 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Untrustworthy
Cons
  • Can get ahold of customer services through phone or email
Reason of review
Poor customer service
Loss
$128
Preferred solution
Full refund
Tags
  • To Cancel Membership

Ipsy in Bloomington, Illinois - Do not buy no one to contact the subscription

Trying to cancel two subscriptions and it keeps giving me an error. No active email or customer service to talk to
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Review
#1704311 Review #1704311 is a subjective opinion of poster.
Product
Ipsy Subscription
Resolved

Resolved: Ipsy - I have none

3.8
Details

Update by user Nov 07

I will not use the company's name when I post it.

Update by user Nov 07

It hasn't been

Original review posted by user Nov 07

I have canceled my subscription but you keep trying to process over $100.00 from my Visa Card when always before it was $10. I have contacted you several times about this matter but im still being charged this each month. If not taken care of I'm going to post this matter on facebook to the public.
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Review
#1702300 Review #1702300 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Nice products
Cons
  • Hard to cancel
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
  • Cancel Membership

Ipsy - Cant cancel subscription

1.0
Details
Ipsy - Cant cancel subscription
I have been trying to cancel my subscription, there is nothing wrong with it however my finances don't support it anymore so I need to cancel but every time I follow the steps provided by the website it stops my and doesn't allow me to go past the screen of the image below. Can anyone help me?
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Review
#1701625 Review #1701625 is a subjective opinion of poster.
Product
Ipsy Subscription
Reason of review
Return, Exchange or Cancellation Policy

Ipsy - UNSCRIBE ME!!!!!!!

I HAVE CALLED FOR A WEEK AND CANNOT GET ANYONE TO ANSWER THE PHONE.i AM STOPPING PAYMENT AT MY BANK.IF IT HAS CLEAR I EXPECT IT TO BE PUT BACK IN MY ACCOUNT. I AM SO DISSAPPOINTED WITH IPSY.STOP MY ACCOUNT BECAUSE YOU WONT GET ANYMORE MONEY FROM ME, AND LIKE I SAID IF IT DOES CLEAR MY BANK I WILL DISPUTE IT AND CALL THE RIGHT PEOPLE TO LOOK INTO THIS.
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Review
#1701471 Review #1701471 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Cancel
Cons
  • Not being able to contact ipsy
Reason of review
Problems with payment
Loss
$128
Preferred solution
Full refund
Tags
  • To Cancel Membership

Ipsy - No way to cancel subscription

3.8
Details
The phone number for IPSY customer service does not work! When I try to cancel my subscription online, it won't let me. I will be charged December 1st. Very, very frustrating
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Review
#1700973 Review #1700973 is a subjective opinion of poster.
Product
Ipsy Subscription
Reason of review
Poor customer service
Loss
$132
Preferred solution
Cancel my membership for the upcoming year
Tags
  • Cancel Membership

Ipsy - No customer services number

1.2
Details
I thought my account was on hold til dec but got overcharged for November and now I can’t even get ahold of Ipsy to get this straightened out. How unprofessional is it that they don’t have a phone number!?!
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Review
#1700162 Review #1700162 is a subjective opinion of poster.
Product
Ipsy Subscription
Cons
  • Can get ahold of customer services through phone or email
  • Certain orders not being delivered or on time
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund
Tags
  • Ipsy is a scam

Ipsy in Owatonna, Minnesota - Horrible

I cant get into my acount to cancle subscribtiom ive tried everything cant get ahold of them and i only wanted 1 bag and i orderd a mpnth ago not received it but was chatged now i dont want notbing but my money back and to never see ipsy in my bank statments please contact me at Bobbie98meither@gmail.com
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Review
#1700108 Review #1700108 is a subjective opinion of poster.
Product
Ipsy Subscription

Ipsy - Member

I am very upset I am not a Ipsy membership it shows on my account. it shows on my Ipsy account. I am not a member. or have any Bank account information. On nov. 12.72 was withdrawal frim my acct. With also gave me a overdraft fee of 36.00....I'M NOT A MEMBER!!!.
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Review
#1699953 Review #1699953 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • I loved it when i had it
Cons
  • Not being able to contact ipsy
Reason of review
Can't talk with someone
Loss
$48
Preferred solution
Full refund

Ipsy Reviews

  1. 59 reviews
  2. 16 reviews
  3. 9 reviews
  4. 9 reviews
  5. 7 reviews
Ipsy reviews

Ipsy - Dissatisfied

1.8
Details
I would like to know why I wasnt informed the monthly charge was going up $2 ? Not that its that much but $2 could throw someones bank account off when we dont have back up money ...very disappointed and I have paused my subscription for at least 3 months if not for good...not to mention you cant contact anyone...when they send an email to choose a product for your bag it does not work and i try to cancel and my only option was to pause my membership
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Review
#1699556 Review #1699556 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Product and variety ok
  • Arrives regularly
Cons
  • Not as advertised
  • Can not cancel on my card thst is chrd
Reason of review
Poor customer service
Preferred solution
Cancel my membership and admit that you habe poor customer service and i want a $2 refund for this month considering i was never told there was an increase
Tags
  • To Cancel Membership
  • Freeglambag