IPSY Questions and Answers
Como puedo obtener mi reembolso?Me retiraron 132.00 Dolores sin aviso y se cancelo la membership, actualmente no trabajo y necesito que me reembolse el dinero, era lo unico que tenia en mi cienta. Gracias
Why are you taking 3 payments I never signed up for.
Your taking 3 payments off my card last several months and I have not received any bags or anything I want all my money back I never gave permission for 3 payments ever...
Yep my card has 12 charges 3 a day after I canceled threw your online 5$ to ask a question wtheck???
Where is my Ipsy? I have no tracking number.
I have nit heard anything from Ipsy nit even an add. Just want to know if I am going to recieve my April Glan Bag Plus?
- log into IPSY.com;
- view your timeline;
- or click on the 'Track Your Glam Bag' link.
To get more information about your bag, please contact the Ipsy customer care team via the live chat at help.ipsy.com.
How do I get my Feb glam bag sent back to me.I did not receive my febuary glam bag because my mail got screwed up.so it got sent back to your company. It has also happened with my March glam bag but that bag hasn't made it back to your company at this time.
But it will and I would like to get that bag sent back to me as well. I have since gone to my local post office and fixed the postal carrier issues. So I will be teciev8ng my April flam bag soon and it will not be sent back . I also sent in for a glam bag x in febuary that I was thinking I would receive in march and would like to know when I will be receiving that item as well.
I don't want refunded the money for febuary March or for the glam bag x.
I like ipsy products and have actually bumped up my subscription and paid for all year instead of monthly. Please help me with these issues.thankyou.
- via the support form at help.ipsy.com;
- via the company's social networks.
How can I get my account to bill on the 3rd of the month.
Need to make sure account is not billed at end of month I am on disability and social security and don’t get paid until the 3rd and have had my account overdrawn more thank once by Ipsy. Could you correct this please?
According to the Ipsy Help, with monthly billing you will be billed automatically on the last day of each month (unless you cancel by 12pm PT that day).
Ipsy doesn't have a way to customize your billing date, so your card will always be automatically billed on the last day of the month. Even if you don't have funds available then, the system will make several attempts to charge you until their billing period closes around mid-month. If you'd prefer not to be billed for the upcoming month, you can always skip a month.
How can I cancel my monthly package ?I became ill. I can't effort this service.
I have e-mailed you several times to canceled the service to no avail.
Now you are charging me two packages in one month. Please cancel service.
I would like to cancel my monthly packages...My name is Oralia Posadas-the mailing address is 6302 Broadway ste130 ,Pearland,Tx77581... my email is samcardona1955@***.com..my package doe not have my acct number ..Please cancel my acct...
Why did you guys taken away my two Ipsy bags I ordered and refunded my money back.
I understand I wanted the next day to cancel my membership and you guys taken my conformation email away and said you guys have taken back what I ordered n refunded my money back that is not right at all this is the first time this happened and I’m not happy how you guys did that to me.
- via the live chat at help.ipsy.com;
- via the company's social networks.
How do i change the date I'm billed for for my glam bag?I need to change the date I'm charged for my glam bag. Im on social security and i don't get my social security until the 3rd of every month
According to Ipsy FAQs you don't have opportunity to choose the billing date. Your card will always be automatically billed on the last day of the month. Even if you don't have funds available then, Ipsy system will make several attempts to charge you until their billing period closes around mid-month.
How do I order the products I love?I Don't have a problem at all, but would like to get some items I love and want to know how.
- Glam Bag: 5 deluxe samples or full-size products, $12/month;
- Glam Bag Plus: 5 full-size products, $25/month;
- Glam Bag Ultimate: 5 deluxe samples and 8 full-size products, $50/month.
In order to become an Ipster, you should sign up. It is necessary to complete your beauty profile and customize your Glam Bag.
Available payment methods are Visa, MasterCard, Discover, and American Express credit and debit cards.
I HAVE CANCELLED IPSY. Why am I still being billed?
I cancel my membership a long time ago and I see you still take de 12.72 from my bank please I don’t want this anymore