IPSY

I accidentally placed an order for a 3-month subscription for my granddaughter, then realized that I was supposed to order the 6-month subscription. Since IPSY has no customer service, I had to get instructions through chat. They guided me to place a new order for the correct subscription, then told me that they cannot cancel the first order.

I was supposed to be getting my November box and be able to select my three items for this month. It's not allowing me to do so, and it's also not allowing me to see if I'm going to get it this month.

And I was told by Ipsy that I was going to get the November box.

I have it in an email because they canceled my Ipsy icon subscription for my icon box without my permission. I wasn't able to get the other box 3 months ago, so they owe me this box.

Hi, I wanted the 108 dollar serum instead of the night eye gel patches. It wouldn't let me fix it.

Please, please fix it before my box is built!!! I'm so upset.

Thank you!

Kimberly Melody photo attached

I have not authorized any of your products to be taken out of my account. I have not received any product from you and I would like a refund from the company.

Please respond immediately! I dont want to cancel my debit card.

My phone number is 859749****. I dont know how you got my card number but its wrong .

Tried to call to get instructions for a return and cancelation. Had to wait for message in English and Spanish and still could not leave a message. Disconnected.

Hello, my name is Yvette Patterson. I want to stop my makeup gift because I don't wear makeup anymore.

I will tell other people about the makeup. It is a wonderful gift bag.

Keep up the good work, and thank you for understanding. I want to cancel my account; I want to cancel my account because I don't wear makeup anymore.

Your customer service sucks nobody has called me I need somebody to put my money back in my account I'd really appreciate that goodbye

Don't get me wrong, their monthly box is great. But when you order separate stuff, I've been waiting close to two months.

I'm getting very upset because it's next to Christmas and these were supposed to be Christmas gifts that I ordered on November 2 and I'm still waiting despite contacting the glam ball, in multiple emails. I can't get a straight answer and I'm getting so upset.

I canceled my subscription, but you keep charging my card. Luckily, there is no money available on that card, so it's not going through. But as soon as I put money on there, then you will charge it again, and I don't want that.

I'm 86 years old with bad health and will be going to a nursing home.

Cannot take all the products Ipsy sends monthly, plus the bag of razors.

Muriel Maxfield

01 10 1940 birthdate

They keep trying to take money out of my account even though I canceled the subscription. I've sent an email and still no response.

Ipsy's customer service is a joke. There is no phone number to talk to an actual person.

I kept on contacting customer service and I would get a new person each time through an email and they would not read the previous emails or even what I wrote to explain. They didn't refund me for my missing items and getting a response back took multiple days if even a responded back.

I kept getting the run around. I'm disappointed because I like product and would keep on purchasing but I just don't think I should be paying for something I never received.

It sees *** They offer you, don't *** use this service, a membership; you sign up. And then they decide to give you whatever they decide to give you.

And then they decide to charge you twice, yet have no customer service because they don't have the balls to talk to you.

And tell you they're robbing you, and I have no reach to actually cancel a subscription. So they just continue to keep robbing you.

Estaba actualizando la información de pago y sin darme cuenta presione algo de lo cual me están cobrando 36.37