Show reviews that mention
bag account money glam bag subscription glam email card service customer
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Products not received

1.0
Details
Ipsy - Products not received
Ipsy - Products not received
Ipsy - Products not received
I signed up March 28th for the $12 bag. I ordered and paid for 2 additional products. I have not received either. Dont even have an estimated shipping date! I want my money back!!! Never again! If I do not get a refund I will file a fraud complaint with my credit card on Wednesday! Horrible customer service!!!
View full review
ID
#1865709 Review #1865709 is a subjective opinion of poster.
Product
Ipsy Subscription
Cons
  • Took my money
  • Did not ship product
  • No communication from company
Loss
$29
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid and nothing

2.0
Details
I signed up for both a nd paid so far for both for 2 months. I received nothing. I can't get an answer or a person to talk to the help. It's ridiculous. There customer service is so bad that there's none there they don't even have one they don't care about no customer and they don't resolve issue

User's recommendation: I would not recommend.

View full review
ID
#2320966 Review #2320966 is a subjective opinion of poster.
Location
West Des Moines, Iowa
Loss
$71
Preferred solution
Full refund

Did not receive November order

I moved and I have no clue who has my bag I paid for Lynn Miller

User's recommendation: No number to talk to anyone.

View full review
ID
#2320416 Review #2320416 is a subjective opinion of poster.
Product
Ipsy Account
Pros
  • I like the makeup
Cons
  • Difficultly contacting customer service
Loss
$13
Preferred solution
Full refund

Trying to make a payment

I'm trying to update my card # and it's still saying you're still having trouble it's a new card and there is no reason for it to not work
View full review
ID
#2319765 Review #2319765 is a subjective opinion of poster.
Preferred solution
Trying to make a payment

Never received anything from this company.

I started my subscription with Ipsy early in the year and I havent received not one bag this whole entire year I live in an apartment complex and I go to the office each month and check if my package got there or a check my mailbox to see if it got there, i never receive anything. I dont know what the problem is but I just I dont know why I havent received any bags at all AND i still get charged each month for a bag that i never receive.
View full review
ID
#2319513 Review #2319513 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I HAVE NOT RECIEVED MY FIRST GLAM BAG

SadGood afternoon, I paid my $12.00 on November 23rd, 2020 and was told in an email I would receive my bag by November 30th,2020. Can you please tell me when will I receive my first bag.
View full review
ID
#2319369 Review #2319369 is a subjective opinion of poster.
Product
Ipsy Subscription
Cons
  • Lack of customer support
Loss
$12
Preferred solution
Let the company propose a solution

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer check out our Blog article

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your web site is awful.

Credit my account. On October 27 canceled. On October 1st you took $12:84 out my account. You also took $12.84 out of my account on October 21st. Never received a product.
View full review
ID
#2319255 Review #2319255 is a subjective opinion of poster.
Product
Ipsy Account
Loss
$26

No bags

I changed my address for my daughter's upstairs bag in July of 2020. They have taken money from my account every single month and I have yet to receive a single bag. How can I contact IPSY??
View full review
ID
#2318741 Review #2318741 is a subjective opinion of poster.
Location
Greensburg, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Friend joined, haven't gotten points yet.

My friend joined ipsy from my link in November. I still haven't gotten my points.
View full review
ID
#2318395 Review #2318395 is a subjective opinion of poster.
Preferred solution
Give me points please

I want a refund

1.3
Details
Update by user 1 day ago

I will not be ordering if the prices con

Original review posted by user 1 day ago
The price was ridiculous and the box was not worth it Ive never paid anything but 12.00!a monthI want a refund!! I want my money refunded back to my card and I will gladly ship the box back Ive never spent that much money before and Im just saying that they want 100 ans X amount Are usually get Boxy charm which is an awesome box and its $25 a month you all are ridiculous

User's recommendation: I would not recommend this box to anyone.

View full review
ID
#2318286 Review #2318286 is a subjective opinion of poster.
Pros
  • Cost
Cons
  • Not honest ipsy cant be reached online or by phone what phone
  • You cannot speak to anyone
Preferred solution
Apology

Ipsy Products and Services Reviews

Product or Service Reviews
Account  63
Subscription  2.0 165
Shipping Service  3.0 71

Compare Companies

Ipsy
Ipsy
938 reviews
2.0
VS
Boxycharm
Boxycharm
2771 reviews
2.2
Compare Ipsy vs Boxycharm

Latest Question

How can I cancel my monthly package ?

I became ill. I can't effort this service. I have e-mailed you several times to canceled the service to no avail. Now you are charging me two packages in one month. Please cancel service.

Ipsy Questions

I am disappointed given that I don’t use make up and the glam bag selection does not allow me to select non makeup items. AND EXTREMELY FRUSTRATED BY

1.3
Details
I not able to make contact with an agent. The AI website is ineffective. One of the worst customer experiences I have encountered

User's recommendation: Stay away from this company.

View full review
ID
#2317838 Review #2317838 is a subjective opinion of poster.
Location
Naples, Florida

Charge against my bank account

Want my money back on account
View full review
ID
#2316794 Review #2316794 is a subjective opinion of poster.
Loss
$13
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bogus charges

1.0
Details
i subscribed to a monthly bag as a gift to my daughter. she has never received a bag, but i am being charged for this gift...you are making yourself unavailable by phone for customer service, and i have written to you several times with no response. my only recourse seems to be to simply call my bank and stop payment. this seems like a scam to me. i can't even log into my account with you. you have no evidence of me even though you have access to my bank account....robbery? my only possible next step seems to be to slam your company online whenever i get the chance. how does any modern company exist without a phone number!!! worst online experience ever!

User's recommendation: DO NOT SUBSCRIBE TO IPSY!

View full review
ID
#2316617 Review #2316617 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Non existent
  • Untrustworthy
Cons
  • Product was never delivered
  • Unable to contact
  • You cannot speak to anyone
Loss
$12
Preferred solution
Full refund

Refund

I need you guys to put the money back in my account I did not want Ipsy taking any money so please refund my account the 12.86$ asap
View full review
1 comment
sharon l
#1957879

it seems like i'm not the only one dealing with this rip off.

ID
#2315424 Review #2315424 is a subjective opinion of poster.
Service
Ipsy Customer Care
Cons
  • Zero customer service
Loss
$13
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Took money from my bank account

Ipsy - Took money from my bank account
Yall took money from my bank account I never purchase any products from this company n would to have my funds returned

User's recommendation: To have my funds returned.

View full review
1 comment
Anonymous
#1958106

My daughter gets Ssi n when I called to see where to money was took for they told me Ipsy market place

ID
#2315311 Review #2315311 is a subjective opinion of poster.
Product
Ipsy Account
Cons
  • Charge your bank card with out your consent
  • We dont know
Loss
$138
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to know where my order is.

I ordered some of your products, I received a shipping confirmation on Nov 13th. I went into the RHL tracking put in the tracking number and it said it could not find it.
View full review
ID
#2315170 Review #2315170 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered