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Most Helpful

Ipsy in Boca Raton, Florida - Wrong products

Ipsy - Wrong products
Ipsy - Wrong products
Ipsy - Wrong products
Ipsy - Wrong products
Hello my name is karina lazzo and I want to claim because the products that you told me that had to arrive arrived, I don't know what happened. if you can give me an answer
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Review
#1680717 Review #1680717 is a subjective opinion of poster.
Service
Ipsy Customer Care

Ipsy - Make sure before you pay

I either need a refund or my November glam bag, I changed my address and I never received my glam bag that I pad for. I will have to cancel
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Review
#1709581 Review #1709581 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Ipsy - Yes maybe

Ipsy - Yes maybe
One of the products called Royal & Langnickel moda pro glow brush is missing from the November glam bag. I have received only 4 products out of 5.
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Review
#1709085 Review #1709085 is a subjective opinion of poster.
Reason of review
One product is missing

WATCH YOUR BANK ACCOUNT. IPSY IS STILL TAKING $$$ OUT OF MY ACCOUNT. THERE IS NO WORKING PHONE NUMBER TO CALL FOR CUSTOMER SERVICE.

1.0
Details
MONEY IS STILL BEING TAKEN OUT OF MY ACCOUNT. I WANT TO QUIT. NO WORKING PONE NUMBER!!!! NO WAY TO CONTACT THE COMPANY. I GOT CHRISTMAS PRESENTS FOR GRANDDAUGHTERS...ONE YEAR SUBSCRIPTION. I WANTED TO STOP ALMOST A YEAR AGO. SO STOP ALREADY. I KEEP GETTING CHARGED!!!!! STOP MY SUBSCRIPTION!!!!! ALLOW CUSTOMERS TO SPEAK TO A HUMAN WHEN NEEDED!!
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Review
#1708864 Review #1708864 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$999999
Preferred solution
Call me to discuss how long you have been charging me long after the agreed one year subscription. where have the products been going...where are you sending the subscription?
Tags
  • Cancel Membership
  • Need To Fix Problem

Ipsy - Very good

I haven't received my bags for November u took the money for them
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Review
#1708676 Review #1708676 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Price reduction

Ipsy - Very good

I haven't got my bags yet for this month and u guys took the money out of my account
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Review
#1708671 Review #1708671 is a subjective opinion of poster.
Pros
  • I never received my purchases
Cons
  • Product never arrived
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Price reduction
Tags
  • Arrives Regularly

Don't trust ipsy...credit cards getting hacked thru their site

My credit card is hacked every month thru ipsy. I cant even contact them thru phone or email for number has been disconnected and email no longer available. To contact them by way of twitter. Have you lost all mind set? I am not putting my info on twitter. I AM CONTACTING BBB...IPSY NEEDS TO BE HELD ACCOUNTABLE.
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Review
#1708526 Review #1708526 is a subjective opinion of poster.
Service
Ipsy Customer Care

Ipsy - Broken product, no way to contact.

2.2
Details
Received broken and spilled item. No way to contact people.
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Review
#1708269 Review #1708269 is a subjective opinion of poster.
Reason of review
Damaged or defective

Ipsy - Depends on if this is resolved

Kimmybert@live.com I received an empty envelope this month. Please advise. I tryed to call ipsy care but the phones were not available. Thank you, Kim
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Review
#1707697 Review #1707697 is a subjective opinion of poster.
Cons
  • Product was never delivered
Reason of review
Order processing issue
Loss
$11
Preferred solution
Deliver product or service ordered

Ipsy - If u cancel ur membership make sure u have ur bank to issue u a new card because they have been taking money out of my account after I canceled my membership

1.0
Details
November 1st Ipsy took 128.00,40.00,and 12.00 from my account without my permission.i canceled my membership in April and they kept taking it out but I didn’t notice it until they took 128.00 out of my account in nov.they still have my old address that’s a P.O. Box which I haven’t had since April.so not only r they taking my money they r keeping the products themselves.my bank is going to investigate them and try to get my money back.its a criminal investigation.ive tried to contact Ipsy but they don’t have a number and they won’t answer my emails
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Review
#1707536 Review #1707536 is a subjective opinion of poster.
Cons
  • Unauthorized withdrawal from my account
Reason of review
Unauthorized withdrawal from my bank for service I had canceled in April
Loss
$212
Preferred solution
Full refund

Ipsy Products and Services Reviews

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I love Ipsy

I need to give my new card number for future packages ************5375 Exp date 11/22 Code. ***
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Review
#1707263 Review #1707263 is a subjective opinion of poster.
Reason of review
All of the above