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Ipsy - Do NOT sign up, you will never be able to get out.

1.0
Details
Your app will NOT let me login. I want to cancel and delete my account, but since there's no human to address, I suppose I'll have to spend the money to hire an attorney.
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Review
#1703823 Review #1703823 is a subjective opinion of poster.
Product
Ipsy Account
Cons
  • Cannot talk to anyone
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Cancellation and account deletion
Tags
  • Ipsy is a scam

Ipsy - Do not subscribe!

1.0
Details
I cancelled this subscription in September and have been billed in October and November and never received the packages. They won’t respond to any of my emails now.
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Review
#1703128 Review #1703128 is a subjective opinion of poster.
Cons
  • No response
  • Hard to cancel
  • Can not unsubscribe membership
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
  • Cancel Membership
  • To Cancel Membership

Ipsy - I recommend future customers pay attention to their bank acct

1.5
Details
My bank acct was charged twice and i only received 1 bag. I was charged on Oct 9 in the amt of $12.72 and I was charged again on Nov 1 in the amt of $12.72 and I only received 1 bag. Why was I charged? Wheres the other bag
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Review
#1703098 Review #1703098 is a subjective opinion of poster.
Product
Ipsy Account
Pros
  • Convenience
Reason of review
Problems with payment
Loss
$13
Preferred solution
Deliver product or service ordered
Resolved

Resolved: Ipsy - I have none

3.8
Details

Update by user Nov 07

I will not use the company's name when I post it.

Update by user Nov 07

It hasn't been

Original review posted by user Nov 07

I have canceled my subscription but you keep trying to process over $100.00 from my Visa Card when always before it was $10. I have contacted you several times about this matter but im still being charged this each month. If not taken care of I'm going to post this matter on facebook to the public.
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Review
#1702300 Review #1702300 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Nice products
Cons
  • Hard to cancel
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
  • Cancel Membership

Ipsy - Good but no way to get ahold of them

I never received my October bag and cannot find a way to get in contact with them. Very frustrated, gonna probably cancel and try out BirchBox Kelly Pepitone
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Review
#1702180 Review #1702180 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Unsubscribe

Ipsy - I would not recommend too anyone

1.0
Details
Ipsy took money from my card account 9.11.2019 and 10.1.2019 and I have not received not one of their products.If ispy makes my account aceptable I may consider starting a new account
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Review
#1701952 Review #1701952 is a subjective opinion of poster.
Product
Ipsy Account
Pros
  • I never received my purchases
Cons
  • Not being able to contact ipsy
  • Can not unsubscribe membership
  • Can not cancel on my card thst is chrd
Reason of review
Return, Exchange or Cancellation Policy
Loss
$24
Preferred solution
Deliver product or service ordered
Tags
  • Cancel Membership
  • To Cancel Membership

Ipsy - Cant cancel subscription

1.0
Details
Ipsy - Cant cancel subscription
I have been trying to cancel my subscription, there is nothing wrong with it however my finances don't support it anymore so I need to cancel but every time I follow the steps provided by the website it stops my and doesn't allow me to go past the screen of the image below. Can anyone help me?
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Review
#1701625 Review #1701625 is a subjective opinion of poster.
Product
Ipsy Subscription
Reason of review
Return, Exchange or Cancellation Policy

Ipsy - UNSCRIBE ME!!!!!!!

I HAVE CALLED FOR A WEEK AND CANNOT GET ANYONE TO ANSWER THE PHONE.i AM STOPPING PAYMENT AT MY BANK.IF IT HAS CLEAR I EXPECT IT TO BE PUT BACK IN MY ACCOUNT. I AM SO DISSAPPOINTED WITH IPSY.STOP MY ACCOUNT BECAUSE YOU WONT GET ANYMORE MONEY FROM ME, AND LIKE I SAID IF IT DOES CLEAR MY BANK I WILL DISPUTE IT AND CALL THE RIGHT PEOPLE TO LOOK INTO THIS.
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Review
#1701471 Review #1701471 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Cancel
Cons
  • Not being able to contact ipsy
Reason of review
Problems with payment
Loss
$128
Preferred solution
Full refund
Tags
  • To Cancel Membership

Ipsy - Charged twice November 1rst one for 12.76 and the other the same day for 2659

I was charged twice nov 1 one for 12.76 and the other for 26.59! Both on Nov 1..i never ever agreed to a plus bag!! I never got one before and never approved to be chsrged!! And i also never agreed to you all jacking up the price from 10 to 12 dollars. I want a refund for the 26.59 charged on my account kimiecool@yahoo.com my last 4 digits of my card are 7885 my name is Kimberly Harry Its also very unprofessional to not have your phones working for this long! It looks bad on your company, like you are trying to scam.people. Please fix this. Email kimieizcool@yahoo.com 3044003566
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Review
#1701340 Review #1701340 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$27
Preferred solution
Full refund

Ipsy - Scam company

1.0
Details
My money was deducted from my account. I never received a product. I’m unable to reach any customer service. Only able to cancel the membership on the website.
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Review
#1701306 Review #1701306 is a subjective opinion of poster.
Cons
  • Not being able to contact ipsy
Reason of review
Poor customer service
Loss
$12
Preferred solution
Full refund